Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept exchanges and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

Request a cancellation within: 24 hours of purchase

I don't accept returns

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Care instructions

Copper and brass naturally tarnish when exposed to oxygen.

If you wish for your copper or brass to shine, please use fine steel wool (included with purchase) to polish the frame of your piece whenever corrosion occurs.

And don’t worry, fine steel wool won't scratch the glass!

Please also remember to protect your glass during high winds.

Custom and personalized orders

Do you have a shape or color palette in mind?! I would love to work with you to make your vision a reality. Send me a direct message and let's get started on our art baby!

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